Welcome, everyone, to the Emerge AI and Business Podcast. Ryan joins us on today's episode to break down our accelerating device complexity, shrinking institutional knowledge, and inconsistent documentation of creating service bottlenecks that executives can no longer treat as field-level issues.
Why listen
It goes beyond the title with direct discussion of it's, knowledge, going, including: Today's guest is Ryan Makeley, Senior Director of Qualit Service at Bruker Scientific.
Key takeaways
01Bruker is a global manufacturer of scientific and analytical instruments used across research and regulated environments
02Just a quick note for our audience that the views expressed by Ryan Maitley on today's program do not reflect that of broker scientific or its leadership
03And then the problem is that within that knowledge gap, you've also got inconsistencies where you've got really good field service managers, real good field service agents going ou
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