What It Actually Takes to Trust an AI System Running on Its Own - with Yogesh Bhagat of CVS Health

Welcome, everyone, to the Emerge AI in Business podcast. Yogesh joins us to discuss what it takes for customer-facing AI agents in healthcare to move from pilots to autonomous operation and why no agent should launch with autonomy it has to earn it by giving consistent answers however a question is asked just a quick note for our audience that the views and opinions expressed by yogesh on today's program are his own

It goes beyond the title with direct discussion of need, which, models, including: Today's guest is Yogesh Bhagat, Vice President of Digital and Technology at CVS Health.

1. 01Yogesh joins us to discuss what it takes for customer-facing AI agents in healthcare to move from pilots to autonomous operation and why no agent should launch with autonomy it has
2. 02So when you're building AI that sits right in front of customers, where does the real friction show up for us before that system even goes live?
3. 03One is governance model, and second is run cost