1032: Agents Need 10x More Data Than Humans, with Salesforce’s CDO Michael Andrew

Four years ago, Salesforce had their data fragmented over 650 different data streams, making it impossible for even Salesforce to have a unified picture of who their customers are. In today's episode, we are honored to have Michael Andrew, who is Chief Data Officer at Salesforce, and we're recording live from the Dreamforce Conference in San Francisco.

It goes beyond the title with direct discussion of data, agents, like, including: But my guest today came up with the solution.

1. 01Four years ago, Salesforce had their data fragmented over 650 different data streams, making it impossible for even Salesforce to have a unified picture of who their customers are
2. 02In this episode, Michael provides tons of brilliant advice on how to have your organization prepare its data so that you can be effective in the AI era, and particularly in the age
3. 03Well, the most emotional moment for me was I'm a huge fan of No Doubt's Tragic Kingdom album