The Gap Between AI Spending and AI Value

It is widely reported that a gap has emerged between enterprise spending on AI and the durable value captured from that spend. One of the most important questions in the tech industry today is understanding why AI is not yet delivering returns that match the investment, and what separates the small number of enterprises succeeding from the many that are not.

It goes beyond the title with direct discussion of like, actually, right, including: Individual employees have enthusiastically adopted coding assistance and chatbots, yet those gains do not seem to be transforming businesses at an organizational level.

1. 01Scale AI is known for supplying the human-labeled data behind many frontier models
2. 02It now also builds AI applications and agents for large enterprises
3. 03That combination of working alongside frontier labs and inside enterprise deployments gives the company a rare view of why enterprise AI may be stalling