SIGNAL//SYNTH
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AI Upskilling at Scale: Bank of America’s Bernard Hampton

aired Jun 16, 2026 · 30.0m
Signal
82.6/ 100
High signal
confidence 0.99
Orig46.5
Actn100.0
Dens100.0
Dpth100.0
Clty61.6
Summary

What learning and development lessons can we take away from an organization upskilling hundreds of thousands of employees on the use of AI?.

Why listen

It goes beyond the title with direct discussion of think, it's, people, including: Find out on today's episode.

Key takeaways
  1. 01And specifically by that, I mean, it's about building the right skills and the right roles faster
  2. 02Our academy pathways are really central to technical skills, data and AI literacy, client-facing excellence, leadership capabilities that scale
  3. 03You know, like I think about a year ago, prompt engineering, everybody needs to learn prompt engineering and then RAG was the latest thing
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