SIGNAL//SYNTH
Ai

AI Agents Fixing Your IT Before You Even Know Something Broke | Erhan Giral & Ryan Manning, BMC Helix

aired Aug 03, 2026 · 59.0m
Signal
85.7/ 100
Essential
confidence 0.99
Orig54.2
Actn100.0
Dens100.0
Dpth100.0
Clty54.5
Summary

What's that going to do to IT staff?. It sounds like it's going to get increasingly automated.

Why listen

It goes beyond the title with direct discussion of know, these, like, including: It sounds like it's going to get increasingly automated.

Key takeaways
  1. 01That space is changing pretty quickly and that workflow is changing agentic AI pretty dramatically
  2. 02People will start exposing these models to the real world more and more so that they can create, they can gain that first-person view of things
  3. 03I run the AI office for BMC Helix now
Best for
research-minded practitioners comparing model behavior