Ep 825: New: OpenAI Presence. Has The AI Customer Service Takeover Finally Arrived?

SPEAKER_00: OpenAI announced a new offering yesterday in OpenAI Presence, a service that I thought would make a pretty big splash. Yet in the first 24-ish hours since its announcement, it's been surprisingly silent.

It goes beyond the title with direct discussion of right, know, think, including: Yet in the first 24-ish hours since its announcement, it's been surprisingly silent.

1. 01I mean, kind of below average chatter online, below average media coverage
2. 02Well, it's an enterprise AI platform that lets companies build, deploy, and manage real-time voice and chat agents for customer support, sales, HR, and IT
3. 03OpenAI says each agent improves through real-world experience