An AI agent should just be the front door of your business and every interaction, whether it's like reactive or proactive with a customer, should be handled by AI.
Why listen
It goes beyond the title with direct discussion of like, think, it's, including: This narrative dominated the first half of 2026, which is that Anthropic, OpenAI, they're the last startups.
Key takeaways
01An AI agent should just be the front door of your business and every interaction, whether it's like reactive or proactive with a customer, should be handled by AI
02Even once you have AGI, agents are going to need somewhere to store work and pull information from and reason about things
03Unfortunately, the Frontier Labs, they do have small models, but you can't really control them in the way that you want
Best for
research-minded practitioners comparing model behavior